Terms and Conditions

Welcome to PercFox Bank. These Terms and Conditions ("Agreement") govern your access to and use of the products, services, website, mobile applications, online banking platform, and related financial services offered by PercFox Bank ("Bank," "we," "our," or "us"). By opening an account, accessing our services, or using any of our banking products, you agree to be bound by these Terms and Conditions.

1. Eligibility

To use PercFox Bank services, you must meet all applicable legal requirements and provide accurate, complete, and current information during account registration and throughout your relationship with the Bank. We reserve the right to verify customer information and request supporting documentation at any time.

You are responsible for ensuring that all information provided to the Bank remains accurate and up to date. Failure to provide accurate information may result in account restrictions, suspension, or termination.

2. Account Registration

Customers may be required to complete identity verification procedures before accessing certain services. PercFox Bank reserves the right to approve, decline, restrict, or close accounts at its discretion and in accordance with applicable laws and regulatory requirements.

By opening an account, you confirm that all information submitted is truthful and complete. Providing false, misleading, or fraudulent information may result in immediate account closure and possible legal action.

3. Online and Mobile Banking

PercFox Bank provides digital banking services that allow customers to access accounts, review transactions, transfer funds, manage cards, and perform other banking activities electronically.

Customers are responsible for maintaining the confidentiality of login credentials, passwords, security questions, authentication codes, and devices used to access banking services. You agree to notify the Bank immediately if you suspect unauthorized access or security breaches involving your account.

4. Deposits and Account Funding

Funds deposited into your account may be subject to verification, processing, compliance reviews, and availability schedules. The Bank reserves the right to place temporary holds on deposits when required for security, fraud prevention, legal compliance, or operational purposes.

Customers are responsible for ensuring that all deposits originate from lawful sources and comply with applicable regulations.

## 5. Transfers and Payments

Customers may initiate transfers, bill payments, and other transactions using available banking services. Once authorized and processed, transactions may not be reversible except where permitted by law or Bank policy.

PercFox Bank is not responsible for delays caused by intermediary financial institutions, payment processors, technical failures, compliance reviews, or circumstances beyond our reasonable control.

6. Virtual Cards and Debit Cards

The Bank may provide physical or virtual payment cards linked to eligible accounts. Cardholders are responsible for safeguarding card information and promptly reporting lost, stolen, compromised, or unauthorized card activity.

The Bank reserves the right to limit, suspend, deactivate, or replace cards when security concerns, suspected fraud, misuse, regulatory requirements, or operational issues arise.

7. Fees and Charges

Certain products and services may be subject to fees, service charges, foreign exchange costs, transaction fees, maintenance fees, or other applicable charges. Customers will be informed of relevant fees through account disclosures, schedules, or service descriptions.

By using applicable services, you authorize PercFox Bank to deduct authorized fees directly from your account where permitted.

8. Security and Fraud Prevention

PercFox Bank employs security measures designed to protect customer information and financial assets. Customers share responsibility for account security and must take reasonable precautions to prevent unauthorized access.

The Bank may monitor transactions, account activity, communications, and usage patterns for fraud prevention, security monitoring, regulatory compliance, and service improvement purposes.

9. Prohibited Activities

Customers may not use PercFox Bank services for unlawful, fraudulent, deceptive, abusive, or unauthorized purposes. Prohibited activities include money laundering, terrorist financing, identity fraud, unauthorized account access, sanctions violations, illegal gambling, cybercrime, or any activity that violates applicable laws.

The Bank reserves the right to investigate suspicious activity and take appropriate action, including account restrictions, transaction reversals where permitted, reporting to authorities, or account closure.

10. Compliance Requirements

PercFox Bank complies with applicable financial regulations, including Know Your Customer (KYC), Anti-Money Laundering (AML), sanctions screening, and fraud prevention requirements.

Customers agree to provide information, documentation, and cooperation reasonably requested to satisfy regulatory obligations. Failure to comply may result in service limitations or account closure.

11. Account Suspension and Termination

The Bank may suspend, restrict, freeze, or terminate accounts when necessary to protect customers, comply with legal obligations, investigate suspicious activity, manage risk, or enforce these Terms and Conditions.

Customers may request account closure subject to settlement of outstanding obligations, pending transactions, and applicable account requirements.

12. Intellectual Property

All content, trademarks, logos, software, technology, designs, and materials associated with PercFox Bank remain the exclusive property of the Bank or its licensors. Customers may not reproduce, modify, distribute, or exploit such materials without prior written authorization.

13. Limitation of Liability

To the maximum extent permitted by law, PercFox Bank shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of banking services, service interruptions, technical failures, delays, unauthorized access, or circumstances beyond our reasonable control.

Nothing in these Terms shall exclude liability where exclusion is prohibited by applicable law.

14. Privacy

Customer information is collected, processed, stored, and protected in accordance with the PercFox Bank Privacy Policy. By using our services, you acknowledge and consent to the practices described in that policy.

15. Amendments

PercFox Bank reserves the right to modify these Terms and Conditions at any time. Updated versions will become effective upon publication unless otherwise required by law. Continued use of services following updates constitutes acceptance of the revised Terms.

16. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with applicable laws and regulations governing the operations of PercFox Bank and its banking services.

17. Contact Information

Questions regarding these Terms and Conditions may be directed to PercFox Bank Customer Support through our official communication channels. We are committed to providing prompt assistance regarding account services, policies, and customer concerns.

By accessing or using any PercFox Bank product or service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

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