Privacy Policy
At PercFox Bank, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access our website, mobile applications, digital banking services, and related financial products. By using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when opening an account, applying for products, contacting customer support, completing forms, or using our banking services. This information may include your name, date of birth, residential address, email address, telephone number, government-issued identification details, tax identification number, employment information, and financial details.
We may also collect transactional information such as account activity, payment history, transfers, deposits, withdrawals, card usage, and other banking-related records necessary to provide our services. Additionally, technical information including IP addresses, device identifiers, browser types, operating systems, and usage data may be collected when you interact with our digital platforms.
How We Use Your Information
PercFox Bank uses collected information to provide, maintain, and improve our banking services. We may use your information to verify your identity, process transactions, manage accounts, deliver customer support, assess eligibility for financial products, prevent fraud, comply with legal obligations, and enhance user experience.
Your information may also be used to communicate important account notifications, service updates, security alerts, regulatory disclosures, and product information that may be relevant to your banking relationship with us.
Information Sharing and Disclosure
PercFox Bank does not sell customer personal information to third parties. We may share information with trusted service providers, payment processors, technology partners, regulatory authorities, auditors, legal representatives, and financial institutions when necessary to operate our services, process transactions, fulfill legal obligations, or protect our rights.
Information may be disclosed when required by law, court order, regulatory request, fraud investigation, anti-money laundering requirements, or other legal and compliance obligations. We may also share information to protect customers, employees, assets, and the integrity of our financial systems.
Data Security
Protecting customer information is a top priority at PercFox Bank. We implement administrative, technical, and physical safeguards designed to protect personal and financial information from unauthorized access, disclosure, alteration, misuse, or destruction.
Our security measures may include encryption technologies, secure servers, firewalls, access controls, transaction monitoring, fraud detection systems, multi-factor authentication, and continuous security assessments. While no method of electronic transmission or storage is completely secure, we strive to maintain industry-standard protections to safeguard customer information.
Cookies and Tracking Technologies
Our website and digital platforms may use cookies and similar technologies to improve functionality, enhance user experience, analyze website traffic, and maintain security. Cookies help us recognize returning users, remember preferences, and improve the performance of our services.
Users may modify browser settings to control or disable cookies; however, certain website features may not function properly if cookies are restricted.
Customer Rights
Subject to applicable laws and regulations, customers may have the right to access, review, update, correct, or request deletion of certain personal information. Customers may also request information regarding how their personal data is collected, used, and shared.
Requests related to personal information may require identity verification before action is taken to protect account security and customer privacy.
Data Retention
PercFox Bank retains personal information for as long as necessary to provide services, maintain business records, comply with legal and regulatory requirements, resolve disputes, enforce agreements, and protect against fraud or misuse. Retention periods may vary depending on the nature of the information and applicable legal obligations.
Third-Party Services
Our website and applications may contain links to third-party websites or services. PercFox Bank is not responsible for the privacy practices, security measures, or content of external websites. Customers are encouraged to review the privacy policies of any third-party services they access.
Children's Privacy
PercFox Bank services are not intended for individuals who are prohibited by applicable law from entering into financial agreements without proper authorization. We do not knowingly collect personal information from individuals in violation of applicable laws.
International Data Transfers
Where permitted by law, customer information may be processed, stored, or transferred across jurisdictions for operational, security, compliance, and service-related purposes. Appropriate safeguards will be implemented to protect personal information during such transfers.
Updates to This Privacy Policy
PercFox Bank may update this Privacy Policy periodically to reflect changes in legal requirements, technology, business practices, or service offerings. Updated versions will be published through our official channels and become effective upon posting unless otherwise stated.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact PercFox Bank Customer Support through our official communication channels. We are committed to addressing privacy-related inquiries promptly and professionally.
By accessing or using PercFox Bank services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.